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Automation and reputation

Two subjects where the promises outrun the evidence by some distance. What AI automation actually holds up in production, and what can genuinely be done about a review you did not want.

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10 min read · Sep 7, 2026

Can you remove a negative Google review? Usually not

You cannot delete a review because it is bad for business. Google removes reviews that break its content policies, and an honest complaint from a real customer breaks none of them. What you can do is get genuine violations taken down, respond well to the rest, and outweigh them. Anyone selling guaranteed removal is either flagging policy violations you could flag yourself, or doing something that now carries federal penalties.

Muhammad Rakib Hossen

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11 min read · Sep 7, 2026

Most AI automation projects get cancelled. What the rest do differently

Gartner expects more than forty percent of agentic AI projects to be scrapped by the end of 2027, and its stated reasons are cost, unclear value, and weak risk controls rather than the technology failing. That points somewhere uncomfortable. These projects mostly die from being pointed at the wrong problem, not from the model being incapable.

K.M. Abdullah Probal

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11 min read · Sep 7, 2026

How to get more Google reviews without the tactics that get you penalized

Most advice on this quietly recommends things that break Google's policies or, in the United States, the FTC's rule on consumer reviews. Screening for happy customers before you ask, offering a discount for a review, writing them for people. All common, all against the rules, and the penalty lands on the business rather than the consultant who suggested it.

Muhammad Rakib Hossen

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